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Jeremy Curry
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Mark Taylor
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It takes an age to delete strips
closed
M
Mark Taylor
November 15, 2024
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Herman Phillips
marked this post as
closed
This was due to the file size being so large that it prevented you from deleting strips, or it would take a very long time.
We now run maintenance on the files regularly so this issue should be resolved, but please reach out at support@cinapse.io if this continues.
We are actively implementing infrastructure upgrades that will resolve this once and for all and are working hard to have that fully released in January.
Thank you so much!
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December 6, 2024
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J
Jeremy Curry
Deleting strips is outright crashing Cinapse for me, immediate white screen, and doesn't delete the strip. This needs a solution please.
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November 26, 2024
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Herman Phillips
Jeremy Curry: Please reach out to support@cinapse.io if this issue persists!
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November 26, 2024
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Herman Phillips
marked this post as
in progress
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November 20, 2024
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Herman Phillips
This is a known issue that is related to the memory bloat. We are actively working a long-term solution!
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November 20, 2024
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