Herman Phillips
closed
This was due to the file size being so large that it prevented you from deleting strips, or it would take a very long time.
We now run maintenance on the files regularly so this issue should be resolved, but please reach out at support@cinapse.io if this continues.
We are actively implementing infrastructure upgrades that will resolve this once and for all and are working hard to have that fully released in January.
Thank you so much!
J
Jeremy Curry
Deleting strips is outright crashing Cinapse for me, immediate white screen, and doesn't delete the strip. This needs a solution please.
Herman Phillips
Jeremy Curry: Please reach out to support@cinapse.io if this issue persists!
Herman Phillips
in progress
Herman Phillips
This is a known issue that is related to the memory bloat. We are actively working a long-term solution!